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over 2 years
ago -
EA_Kent
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Hi @AVD_Sanox,
Are you currently using a VPN or anything like that on your PC? If so, can you try disabling it to see if that helps?
Hi @AVD_Sanox,
Are you currently using a VPN or anything like that on your PC? If so, can you try disabling it to see if that helps?
Hi, we'll ask folks who are missing recently purchased coins to reach out again with your proof of purchase. Even if you've contacted support before and told to wait, we have had some updates and now such cases should be addressed.
The issue is still being investigated, but contacting again now should help to get this cleared up.
https://help.ea.com/en/contact-us/
Hi @AVD_Sanox,
I haven't heard of any issues with the coins from the Battle Pass specifically. I'm afraid that isn't something we'd be able to look into here on Answers HQ.
If you're missing content it would be best to reach out to the EA Help team so they can investigate. You can find more info on how to set up a case with them at the EA Help website. You can also speak with the team over Facebook or Twitter instead, if you prefer.