4 days ago - EA_Lanna - Direct link

Hi @6251774,


I appreciate you reaching out to us, but I'm afraid we can't assist with account bans here on Answers HQ, nor can the EA Help Support team. Terms of Service team review any appeals sent in, they look at the account and see if the rules were broken or if the ban can be lifted. If they determined that the ban should remain in place, I'm afraid that means the account will stay banned.


If you have new or additional information that was not originally included in your appeals, and you feel would help with the ban review, you're welcome to create a new appeal. Ultimately, there are only so many times the same information can be reviewed while hoping for a different outcome, however so there is a limit on the amount of appeals that can be sent in for the same ban review, please keep that in mind. 


- EA_Lanna


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