[2023] The apex account was stolen by hackers and cheated, resulting in the ban help me

Hey @i0d92d272edz,

If your EA account was hacked, I first recommend following the steps in this article to make sure that your account stays safe in the future:

https://help.ea.com/en/help/account/secure-hacked-ea-account/

Once you've done that, reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can take a look at the ban, and decide whether or not they can remove it for you.

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