[2020] Computer Freezing etc, due to apex

Hi @Neeetriht. 

When you have the chance can you post a DxDiag so we can take a look? For more information on how to pull one up, check out the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

@Neeetriht 

Thanks! I appreciate that. 

Looking through the DxDiag I did notice that a process called wmiprvse.exe was crashing alongside the bluescreens you've been seeing. That .exe is a Windows system process called WMI Provider Host, which is always running in the background. If something is causing this process to crash that might be related to the bluescreens and other issues you've been seeing. 

When you have the chance can you try running the Windows System File Checker on your PC to see if that makes any difference for you at all? If these crashes are coming from a corrupted or missing system file in Windows that may help fix the issue. You can find more info on how to run this over at the Microsoft Support website. 

Let me know if you're still seeing any of the same issues happening after that. Thanks again!

/Kent

@Neeetriht 

Thank you for following-up!

Have you been keeping an eye out on your PC temperatures while you're playing? I'm wondering if the temps might be getting too high and causing the PC to freeze or crash. 

/Kent

@Neeetriht 

The high temperatures might be the culprit. Most hardware is able to throttle itself when temperatures get too high to avoid damage to components, but that can often have side effects like diminished performance or crashing. 

Is it your CPU or GPU that's running hot, or is it both? Have you checked to make sure they're getting good airflow? 

/Kent

@Neeetriht 

It could be dust build-up. You may also be able to adjust your fan curves to see if you can get them to run a little faster and push more air through, though that can get noisy. 

/Kent