[2020] It keeps closing without saying anything

Hi @Pichahu. 

When you have a chance could you pull up a DxDiag so we could take a look? For more details on how to grab one check out the EA Help website. 

Once you have the file please attach it to this thread. Thanks!

/Kent

@Pichahu 

Thanks! I appreciate it. 

Can we try starting up your PC in a Clean Boot to see if that helps at all? If there's something else running on your PC that might be interfering with Origin it may help get around it. 

For more info on how to set up a Clean Boot check out the EA Help website. Let me know how that goes when you have the chance. Thanks again!

/Kent

@Pichahu 

Thanks for giving it a shot. 

Looking at the DxDiag you posted I'm seeing some errors happening with a process called LEDKeeper.exe. That's a process for MSI MysticLight software. Do you currently have this running on your PC? If so, can you try disabling it and launching the game again? 

I'm wondering if there's something happening with this LED software that's leading to crashes with Apex Legends as well. Let me know if that makes any difference. 

/Kent

@Pichahu 

Nice! Thanks for letting me know it helped! I'm glad to hear it's running better for you now. 

/Kent

Hey @Pichahu. 

Is the LED Keeper software still running on your PC? Did you check to see if it there are any updates for the software since this started happening? 

/Kent