about 1 month ago - EA_Darko - Direct link

It sounds like you may be having issues with your connection @DaffOne-Legend. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

 

Darko

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about 1 month ago - EA_Darko - Direct link

Hey @DaffOne-Legend you need to follow the instructions to run the UO Trace exactly in order to get all the info.


Darko 

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about 1 month ago - EA_Darko - Direct link

Hey @DaffOne-Legend when running the UO Trace you need to follow each step exactly and send 100 packets.


Based on what I can see, your UO Trace does show obvious connection issues, on one you have a ping of 327ms on hop 4 and a Ping best/worst difference of 1094ms, any difference of 100ms or more is a cause for concern.


Darko 

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about 1 month ago - EA_Darko - Direct link

Hey @DaffOne-Legend when posting on AHQ please do so in a polite and constructive manner.

 

Your UO Trace is not complete but based on what info is there it is one of the worst that I have seen in a long time. It shows obvious and severe connection issues, I can only work with the info you share and that info shows that your connection is showing very, very serious issues that you need to address with your ISP.

 

Darko

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