over 1 year
ago -
EA_Mako
-
Direct link
Hi @FrianBantana,
The EA Help home page should be the correct page for that link, but instead of heading to "My Cases" from there, try going through the products listed under the Game Support section and either selecting or searching for The EA app.
You should have a variety of topics available to open a case with at that point, either I need help logging into my EA Account or I want to update my EA Account information should let you get in touch with support regarding this particular situation.