almost 4 years
ago -
EA_Kent
-
Direct link
Hi @woein,
When you have the chance please reach out to the EA Help team so they can pull up your account and take a look. I'm afraid that missing content isn't something we can investigate here on Answers HQ.
For more information on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer.
/Kent