over 3 years
ago -
EA_Kent
-
Direct link
Hi @D_SP8S,
Have you been getting any error messages when the game is crashing? If so, what is the full error you've been seeing?
/Kent
Hi @D_SP8S,
Have you been getting any error messages when the game is crashing? If so, what is the full error you've been seeing?
/Kent
It sounds like you've run through some pretty extensive troubleshooting already. If everything you've tried so far hasn't helped, it could be a hardware issue. I'd recommend getting in touch with the Xbox Support team to see if they have any advice on further troubleshooting.
You can find more info on how to reach them at the Xbox Support website.