6 months ago - EA_Mako - Direct link

Hey @El_Mr_T,

 

Your progress and cosmetics would be tied to the EA account where they were initially unlocked.

 

Unfortunately, this means that if other people had access to your account and had progressed on a platform connected to it (in this case PS4), that progress would also be tied to your EA account.

 

I'm afraid we'll be unable to assist in these situations as we do not support account sharing and would not be able to transfer progress from one EA account to another, sorry.

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6 months ago - EA_Mako - Direct link

Hey @El_Mr_T,

 

Afraid not, sorry. Per our User Agreement we do not allow account sharing, and It's not possible to transfer cosmetics from one account to another outside of what the upcoming Cross Progression will migrate.

 

I can definitely understand you don't feel as though that older stuff is earned as it was unlocked by your brother, but since it was all done on this account, that's the place it will be accessible.

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6 months ago - EA_Mako - Direct link

@El_Mr_T

 

The duplicate item portion is addressed in the blog here. No crafting materials as a result of duplicates either, sorry.

 

I have duplicate content on multiple profiles. Will I be refunded for this?

Unfortunately, no refunds will be issued for content acquired multiple times. The content will not appear twice in your inventory.

 

Your heirloom timer will not reset, and will instead carry over from your highest level account.

 

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