about 5 years ago - EA_David - Direct link

@BarbladeASSasin Hey, when did you make the purchase? You may need to wait for a little while, up to 24h hours.

If you go that long without getting the code,please grab the receipt/Proof of Purchase and reach out to support. 
https://help.ea.com/en/

over 4 years ago - EA_David - Direct link

@AteYouGOOD Hey, as above, if you don't get your coins please reach out to support. You may want to restart the game client on your system too. 

over 4 years ago - EA_Kent - Direct link

Hey @AteYouGOOD

 

Missing coins are not something that we can help with here on Answers HQ. The EA Help team would need to verify proof of purchase with you and help get the coins added to your account. Please reach out to them when you have a chance so they can take a look. 

 

You can find more info on how to set up a case with them over at the EA Help website. If you'd prefer you could also reach out to them over Facebook or Twitter as well. 

 

 

/Kent






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