almost 3 years ago - EA_Kent - Direct link

@TPAXOMACTEP 

 

I see, thanks!

Do you remember if you last played before the max level was actually changed? As far as I can remember those packs would have automatically gone out around that time, so if they were never opened they should still be there. 

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almost 3 years ago - EA_David - Direct link

Hey,, just to clarify a bit

 

1: Counting items isn't particularly effective, as some packs will contain crafting materials. Also between trackers, badges, event items and more, it's very easy to miscalculate unlocked items. 

2: Checking I can see you played a bit in the summer last year, which was after the level change and pack grant, so I'd guess that's when the packs were granted and there's just a mixup. 

Thanks for the post,  we of course want to make sure we don't have any anomalies with packs, and I hope this helps with clearing this up. 

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