over 3 years ago - EA_Kent - Direct link

Hi @alyleaf_bs

 

When you've got a chance can you try verifying the integrity of the game files in Steam to see if that helps at all? For more information on how to verify the files check out the Steam Support website

 

Let me know how that goes once you've had the chance to give it a shot. Thanks!

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@alyleaf_bs 

 

Thanks for giving that a shot. 

 

What happens if you start your PC in a Clean Boot before you launch Apex Legends? I'm curious if there might be something else interfering, and that may help get around it if that's the case. 

 

You can find more details on how to set up a Clean Boot at the EA Help website. Please let me know how that goes once you've had the chance to give it a try. Thanks again. 

 

 

/Kent

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over 3 years ago - EA_Kent - Direct link

@alyleaf_bs 

 

Nice, thanks for letting me know you got it fixed! I'm glad to hear it. Thumbs up

 

 

/Kent

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