Hi there, @Crzzb
I see you were sent an email stating the reason for the ban. If you can't find it, try contacting an advisor so they can tell you the contents of that email. To get in touch with one, try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.