1 hour ago, Hippalous said:Since the last topic got deleted, I just want to ask everyone: when it's stated that you can use up to 10 accounts on Aden, is it not reasonable to want your accounts to work smoothly, without fear that either of them is gonna get locked out, hindering all of your accounts at the same time? It's clear, that there are more people who face these locks and there is absolutely no explaination given as to why it happens. At this point it feels almost like targeted harassment by the automated system, that keeps on locking us out. It's very frustrating and stressful to think, that all of your progress can be locked and it seems that no one even cares about it.
It got removed because you're talking about account issues which need to be escalated to Customer Support, and they can explain why your account(s), in particular, are being locked. I'm locking this thread now as a reminder to continue to follow the forums Code of Conduct.
Hi @6300017030,
Only one Steam account can be linked up to an EA account in its lifetime. Our EA Help guide 'Unlink your platform accounts from your EA Account' shares a bit more:
@EA_Help wrote:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
That is why it's giving you that error message when you try to link a new Steam account to the same EA account as the deleted Steam account was linked too. Deleting the older Steam account doesn't undo linking it.
- EA_Lanna
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Hi @6300017030,
Does it show as still being linked in your EA Account Portal? If not and you're getting that error message, you may need our support team to check it out for you. Get in touch with them so they can try to help you.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
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