[2020] Engine Error

Would you be able to grab a DxDiag for me so I can take a look? For more info on how to gather up a DxDiag check out the EA Help website. 

Once you have the file you can attach it here. Thanks!

/Kent

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@MasterKey12345 wrote:

I already solve this problem:

All you have is rename dl promo 2019 12 12 to dl promo 2019 12 12old and repair the game

And it works

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@hyphendxxx 

Would it be possible to give that a shot to see if it helps? If you're able to find the file using the file path in the error you should be able to rename it from there. Try repairing the game after that and let me know if you still run into the same error message. 

Thanks!

/Kent

@yurif06 

The repair process in both Origin and Steam can sometimes take multiple runs to fully fix the issue.

Run the Repair/Verify Integrity a couple more times.

If the issue remains, uninstall/reinstall may be required.

Thanks.