13 days ago - EA_Pulsar - Direct link

Hey @xxdinoss I am sorry to hear you are experiencing trouble with your account. I recommend contacting our support team through our website, as we are unable to access your account details on this public forum. 

  

To create a new case and initiate a chat, please follow these steps: 

  

  1. Visit our website  the EA Help homepage and type 'EA App 
  2. Select See all help topics 
  3. Select the Manage my account category.  
  4. Select I need help logging in to my EA Account 
  5. Under the heading 'Still need help', the available contact options should appear 
  6. Initiate a chat with one of our support representatives 

Our support team will be able to assess your account situation and work towards finding a suitable solution.  

EA_PulsarAHQ