over 4 years ago - EA_Aljo - Direct link

Hi there, @donovan_mendez3.

 

Would you be able to switch to a wired connection instead of using wireless or is your router too far away?

over 4 years ago - EA_Aljo - Direct link

@donovan_mendez3 

 

You said you're on wireless in your original post. Just to be sure, is there an ethernet cable running from your system to the router? What system are you playing on?

over 4 years ago - EA_Aljo - Direct link

@donovan_mendez3 

 

No worries. What system are you playing on?

over 4 years ago - EA_Aljo - Direct link

@donovan_mendez3 

 

Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

over 4 years ago - EA_Aljo - Direct link

@donovan_mendez3 

 

Great! If you have any other issues, please let us know. Good luck and stay safe Standard smile