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almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by yqsia

Happened to me multiple times today, at the very end of the game where there's only 3 squads left :)

What's your connection speed? up/down. Average latency. Thank you and sorry for your troubles.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Jatiiw

Been happening to me every single game since last night

What's your connection speed? up/down. Average latency. Thank you and sorry for your troubles.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Liamcitoo

Is this still happening? Yesterday was impossible to play for me too and the responses on EA forums are the most generic shit that doesn't work because is a problem on their side.

What's your connection speed? up/down. Average latency. Thank you and sorry for your troubles.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by the_qbf

same here, I've been experiencing this since yesterday. Mostly during character select ( but sometimes in the middle of the match ) I get the code:wheel. Then code:leaf when trying to reconnect to the game

What's your connection speed? up/down. Average latency. Thank you and sorry for your troubles.

almost 3 years ago - /u/ricklesauceur - Direct link

For people having the issue: What's your connection speed? up/down. Average latency to the datacenter you are playing. Thank you and sorry for your troubles.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by ChalkyChiggs

sir, i think the problem is not with our internet connection, it's literally your server. We are having a good time with other games tho, but can't play any single game in apex

We are working on it, hoping for a resolution tomorrow.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Justaphysicsgeek

10-20 MB per sec down/ 5-10 MB per sec up. Average latency is around 80-90 ms

thank you

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by AngryRomper

(PS4 and PS5) My connection speed is 224 Mbps down, 24MBPS Up, Ive tried NY (My closest server at 50-80 Ping), both Virginias, Every Iowa, and for the "fun of it" Ive tried Singapore and Sydney. All servers give me Code Wheel. I know that this is not your fault, but Ive been unable to play for almost 4 days, this is the longest break I have taken since Season 1. I haven't been able to play since I bought the Rev Heirloom with Shards on Tuesday. Ive tried other accounts Nothing seems to work. Im getting very frustrated with the situation. Also, while I have you, what is the reason there is not a single Canadian server?

What would give a Canadian server in your mind?

I am surprised by the 4 days, Most code wheels are happening since the 7th maximum (aligned on PST time). Do you have other errors?

Thank you

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by xeilo_XXX

Im on Frankfurt servers. Usualy at 70ms.Im on 15up/3down. Playing from Poland. Since yesterday game was completle unpleyable.

I work from home, play other online games, and the only problem i have is code wheel code leaf, from Apex. Dont think this has anything to do with players connections, rathet your game servers.

it is always the servers

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by santamaria111

Happening to me too. I’m west coast playing on east coast server tho. My friends can connect fine but i can’t

You should be able to play wherever you want, looking into it.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Ebethron

I had the issue (leaf disconnect) ever since weekend hack breach, In the beginning it was occasionally but last night I literally could not finish a single game.

I appreciate the effort in getting this fixed. For all the haters and frustrated players, respawn did not ask for the game to be compromised. I work in IT and instead of being sour consumers let's be partners. I hope they can figure out what is happening.

My internet speeds are 50MB/s down and 5MB/s up. My PS4 is wired to my router. I have not seen this error before. At least I can't recall. I join a game and get to play say 2-3 minutes then I can't move anymore but still look around for a few seconds. THen the game bumps me out and shows the disconnect leaf error. When I try to connect to the lobby again it will not work immediately. The second attempt I get back into the lobby.

I am pretty sure it is happening all over the place as I was playing and many times other team mates seem to disconnect and not return to the game.

For now we can wait patiently for a solution.

Thanks for your consideration. Working on it.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by AngryRomper

Sorry, when I said Almost 4 days, that was a typo (I meant to say three!) On Tuesday I hopped on at lunch because my buddy told me the Heirloom was available for purchase with shards, I was able to get on get them and get back to work. I was then on from 5:30 PM ADT time - 10PM ADT time, on Tuesday. I am usually on much later than that, but I got off due to general connectivity issues (unusually high ping even when the ping is showing no significant changes, getting kicked from matches etc.) Then on Wednesday, 9:15 ADT time, I hopped on again to check store rotation, And hop in the firing range to look at the heirloom (Which was removed from the heirloom store btw) and I was getting Code Wheel (This is the first instance that I had actively noticed it 9:15 ADT time Wednesday the 7th, in Virginia 1, 2 and NY). And I have been getting it consistently ever since. I normally play with Crossplay enabled (I am PS4/5) But I turned it off and tried that just a few minutes ago, still, Code wheel. I have gotten Code Leaf twice, and that has only happened just as I tried to rejoin a match I already started and got kicked from because of Code Wheel

I do not mean to be rude, but I am unsure exactly what you're asking about the Canadian servers, just because the specific wording. But I will try to explain best on the wording. I think a couple of Canadian servers would be useful, as Iowa for example has a population of 3.1 million and they have 4 servers, Ontario is a little more than 14 million, and they have 0 servers. I do not know exactly what your playermap looks like, but I feel like the entire east coast of Canada shouldn't have to share a single server with New York. This is Honestly my first time ever encountering a discussion with someone who has active participation on servers, so I haven't really thought about how to word it exactly, because this has been on my mind for years, and I'm not going to bring it up to Mr Greneir or one of the VA's haha. Its more-so my concern is that there has never been a Canadian Sever. I gauge population/distance and it just seems a little odd that a Game as big as Apex doesn't have a server in Halifax, Ontario, Edmonton, British Coumbia. Regardless, I'm just some dude on the internet that's upset I cant play my favorite game.

Thanks for the explanation.

It is not really about where people are per say, it is where they intersect. I am not speaking about geography either because what matters is the layout of network interconnections! In a lot of cases for example, if you take some datacenter in Canada, their peering to the Internet will come from the States. It means that even if you play in Canada, your Internet traffic will bounce to the States before coming back. As a result, your latency will certainly be higher by playing on a datacenter in Canada over a datacenter in the States. Just to highlight the fact that those things are harder than what it looks like.

Population in Canada is also extremely low! Moving the center of gravity closer to the South permits to allow more people from the States to play with Canadian and so to have a better experience overall for everyone.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Ebethron

I had the issue (leaf disconnect) ever since weekend hack breach, In the beginning it was occasionally but last night I literally could not finish a single game.

I appreciate the effort in getting this fixed. For all the haters and frustrated players, respawn did not ask for the game to be compromised. I work in IT and instead of being sour consumers let's be partners. I hope they can figure out what is happening.

My internet speeds are 50MB/s down and 5MB/s up. My PS4 is wired to my router. I have not seen this error before. At least I can't recall. I join a game and get to play say 2-3 minutes then I can't move anymore but still look around for a few seconds. THen the game bumps me out and shows the disconnect leaf error. When I try to connect to the lobby again it will not work immediately. The second attempt I get back into the lobby.

I am pretty sure it is happening all over the place as I was playing and many times other team mates seem to disconnect and not return to the game.

For now we can wait patiently for a solution.

I did not catch on that but just to be pedantic, there was no breach.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by _7empe_

Hi,

u/ricklesauceur

u/rspn_exgeniar

I play on PC (Steam and Origin). I am having code:wheel and then code:leaf errors for 4 days now in every match. What I noticed so far is:

  • it does not matter which server you're connected to; I am in EU, so I play on Frankfurt or Belgium servers, but those errors are everywhere, including Sydney, Tokyo and NY server I was testing;
  • after code:wheel, when I connect through VPN to any server on the map (using NordVPN), I can re-connect to the game (no code:leaf); code:leaf and lack of reconnect occurs when my IP does not change;
  • while being connected through VPN and code:wheel occurs, to get reconnected to the match I need change VPN connection to different place/server
  • less teammates = can stay longer in the match; playing solo with "fill teammates" disabled gives me the longest playable time period vs trios or duos
  • just before the code:wheel, the game freeze occurs, out packets are increasing up to 120, the pop-up that I entered the game occurs and then I got code:wheel screen

My internect connection is a symetric 800/800 mb fiber, with around 27-33 ms ping to Frankfurt and Belgium servers. Did not notice any ping spikes or packet loss before code:wheel scenario.

I hope you can nail down this issue very soon!

P.S. If you need any additional information, ISP configuration, route to EC2/GCE instances, just let me know. I just wanna hop in to the game again asap...

Cheers!

7empe

Thanks it is really appreciated! We did something over the week-end that made it slightly better. Something again this morning. Let me know.

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by BrianWhiting

Thanks for fixing this. I haven’t had any more issues so far today! Now to get the last 50 knocks for the event badge…

Very glad to hear. Thanks you!

almost 3 years ago - /u/ricklesauceur - Direct link

Originally posted by Paulite27

My biggest concern is the fact that if the fix takes too long, I will be unable to reach level 110 on the battle pass and hence miss out on the reactive skins. The game is unplayable rn because we can't grind challenges because of code: wheel. Please do your best to fix it soon.

Still not working?