over 1 year ago - EA_QueenBee - Direct link
Hey @koalasolo,

We can't help with unreceived coins here on the forums, but I recommend that you reach out to our live support team via the following link:

https://help.ea.com/en/help-home/

They can help make sure that you get your missing coins. Note that they'll need to see some proof of purchase; this article shows exactly what they'll need, depending on your platform:

https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/

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