about 3 years ago - EA_Illium - Direct link

@Gheetahez I would recommend checking your email on the account for any possible updates. If you have not gotten anything you would want to speak to an advisor to see if there is additional information they can provide. 

 

  • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.   
  • Twitter - Select the message icon to get assistance   
  • Facebook - You can select the 'send message' option on the accounts home page    
Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.