[2021] BAN with no ban history

Hello @DandifiedUnknown 

 

We would be unable to assist with Account issues or BANS on answers HQ, we have a dedicated Terms of Service team that you will need to reach out to that handles all Bans and investigations.  

  

If you check your account portal not all Bans may show up there, it also may have a bit of a delay. You find out more about BANS and suspensions and reach out to our TOS team with the links below.  

  

Please keep in mind it may take some time to hear back from our TOS team, so be sure to keep an eye on your email for any communication. 

  

• How EA bans and suspensions work   
• How to get more information about my ban or suspension   
• Investigate your banned or suspended account   

Hope this helps! 

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Hi @DandifiedUnknown 

 

To confirm we are unable to assist with Bans on Answers HQ, You will need to reach out to our TOS team with the links above for further assistance. 

 

For the BAN history page, as it indicates at the top not all BANS will show on the page. This is why we would want to reach out to the team for further assistance. 

 

Thanks!

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.