5 months ago - EA_Illium - Direct link

Hey @Moham3dOsama 

 

You could try waiting 24 hours for the content to show up. If it does not appear you will want to speak to your retailer for further assistance. 

 

To find more information on where to purchase EA games and currency check out our help article:

 

Where to buy EA digital download games and virtual currency

 

Thanks!


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5 months ago - EA_Illium - Direct link

Hey @Moham3dOsama 

 

Please see the information in my last post, We are unable to assist with account/order issues here on the forums.

 

If you have purchased a game or virtual currency from a trusted retailerWhere to buy EA digital download games and virtual currency

 

Then you will want to reach out to our support with your Purchase Information

 

Please Note;

 

We recommend purchasing our downloadable digital games directly from EA platforms like the EA app, or trusted retailers only.

 

Unauthorized retailers often offer digital games as “CD keys.” If you choose to purchase an EA “CD key” from unknown parties, you risk buying an unauthorized or illegally obtained product.

 

EA may disable keys suspected of being initially obtained or distributed by unlawful means.

 

If you bought an EA digital product from an unauthorized party and your key is disabled, you won't be able to play your game, and we won't be able to help you with it.

 

Thanks!


Illium.png

Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.