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EA_Kent
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Hey @MooseMelnyk,
Just to make sure I understand, is it giving you the same error no matter who you search, or does it only come up when you're trying to find your cousin?
Hey @MooseMelnyk,
Just to make sure I understand, is it giving you the same error no matter who you search, or does it only come up when you're trying to find your cousin?
Gotcha, thanks!
Can we try out some troubleshooting to see if we can help stop this error?
When you've got a chance I'd recommend starting off with the basic connection troubleshooting first to see if that helps. If it keeps happening after that check out the platform-specific steps as well:
- PC
- Xbox
Let me know if you're still getting the same error message when you're trying to search for players after that. Thanks!
Hey @Packers198683,
It doesn't show them on your friends list at all, or is it showing that they're offline?
Thanks for the updates!
If you're still seeing the friend on your friend list, but they're showing as offline, can you try removing and re-adding them to your friends to see if that helps? I've seen a few cases in the past where that can make a difference.