4 months ago - EA_Illium - Direct link

HI @Rarref 

 

Thanks for reaching out to the Apex Legends community here on Answers HQ. 

 

When you have a moment would it be possible to get a few additional bits of information?

 

  • Which platform are you on?
  • What is your EA ID (GamerTag or PSN ID)?
  • What are some of the items you are missing? 
  • When did you notice your items missing? 

Thanks!


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4 months ago - EA_Illium - Direct link

Hey @Rarref 

 

Thanks for the additional details, I don't believe this would be tied with the recent changes with Apex Legends Cross Progression. 

 

To check did you ever unlink a platform account you might have played on from your EA account? 

 

If not, I would recommend reaching out to our support to further look at your account and see what options we may have. 

 

How to use EA Help

 

Cheers!

 


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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.







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