[2023] Hacking on apex AND nothing gets DONE about it

Hey there, 

I am sorry to hear that you got banned for cheating in Apex Legends. 

If you have any questions about sanctions/blocks, please contact our customer service directly. They can take a closer look at your account and also check for any third-party access. You can reach our customer service here: https://help.ea.com/en/contact-us/

You can also contact our Terms of Service team directly. This department is responsible for the review and will investigate your case upon request. You can find all the information here: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/.

-rephii

Hey @66MrSlater99,

If you've submitted an appeal as outlined in the above post, the ban is absolutely looked over by our Terms of Service team.

You're welcome to submit another appeal if the first was declined and another member of the ToS team will review that situation again, up to the point where they mention no further replies would be provided.

This is not something we're able to investigate or review further on the forums however, locking the thread here.