[2020] Smarter way to deal with short disconnects

Hey @Routapora. 

 

I moved this over to the technical issues board. 

 

I know it's rough to get hit with a leaver penalty due to a disconnection. We should try going through some steps to see if we can help prevent more disconnections like this from happening to you again in the future. 

 

The best place to start would be with the basic connection troubleshooting steps over at the EA Help website. If you're still seeing any sort of connection issues after that I'd recommend checking out the platform-specific steps as well: 

 

- PC

- Xbox One

- PlayStation 4

 

Let me know how that goes when you can. 

 

 

/Kent

Hi @Routapora. 

 

Were you able to try running through any of the steps I suggested? Are you still seeing any connection issues at all? 

 

 

/Kent

Hi @Routapora,

I understand where you're coming from. We've been passing along the feedback we've been seeing on the changes this season.

Hopefully it helps improve the connection for you so you don't keep finding yourself in this same situation. Let me know how it goes when you've got a chance.


/Kent