over 4 years
ago -
EA_Aljo
-
Direct link
At this point, I'm out of ideas as to what could be causing this. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They may have some other suggestions.