over 4 years ago - EA_Kent - Direct link

Hey @xL3NIx

 

Just changing your name shouldn't have reset your account like that. Are you sure that you've logged into the same EA Account as before? Which system do you play on? 

 

 

/Kent

over 4 years ago - EA_Kent - Direct link

@xL3NIx wrote:

Im pretty sure i logged into same account as before and its pc 


Gotcha. That's definitely strange. When you have a chance I'd recommend reaching out to the EA Help team so they can pull up your account and take a look. 

 

For more info on how you can set up a case with them check out the EA Help website. If you prefer you can also contact them via Twitter or Facebook as well. 

 

 

/Kent






Recent Apex Legends Posts

about 5 hours ago - EA_QueenBee
about 5 hours ago - EA_QueenBee
about 24 hours ago - EA_Mako