over 4 years
ago -
EA_Kent
-
Direct link
Hey @xL3NIx.
Just changing your name shouldn't have reset your account like that. Are you sure that you've logged into the same EA Account as before? Which system do you play on?
/Kent
Hey @xL3NIx.
Just changing your name shouldn't have reset your account like that. Are you sure that you've logged into the same EA Account as before? Which system do you play on?
/Kent
@xL3NIx wrote:
Im pretty sure i logged into same account as before and its pc
Gotcha. That's definitely strange. When you have a chance I'd recommend reaching out to the EA Help team so they can pull up your account and take a look.
For more info on how you can set up a case with them check out the EA Help website. If you prefer you can also contact them via Twitter or Facebook as well.
/Kent