almost 3 years ago - EA_Illium - Direct link

Hi @zawarduoismin 

 

For missing purchases, in-game content, and account issues you will want to speak with our support as we are unable to assist with these on Answers HQ. For purchases make sure to share your Purchase Information, so they can look into this further. 

 

EA Help on Twitter 

https://twitter.com/EAHelp 

 

Live-Support 

https://help.ea.com/en/contact-us/ 

 

Thanks! 

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almost 3 years ago - EA_Illium - Direct link
@zawarduoismin We are unable to assist with missing content on AHQ, If you have submitted a case we would need to wait for a contact from our support to provide additional information. Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.