Hey all, for issues with missing items you will need to speak with our live support team: https://help.ea.com/en/help/faq/how-to-find-your-missing-in-game-content/
They will be able to review your situation and help get you sorted.
Darko
Hey all, it's unlikely that you have been scammed. It can happen that there's an issue with content arriving and when it happens you can speak with our support team using the steps above who will be able to assist you.
Darko
Hey all, not AI but there is only so much that we on AHQ can do to assist and it is limited.
Any account, billing or issue that requires you to verify account ownership needs to be discussed with our live support team.
We simply cannot help with these issues here beyond directing you to the best avenue of support.
Darko
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