[2023] Missing Apex Coins, No Help from EA Help...

Hi @SaucyPawws, 

 

I'm not sure what happened yesterday with your case but earlier today the Support team were experiencing some technical difficulties, that might have been part of the delay. They're back up again now, could you try again?

• How to contact EA Help for support
• How to provide proof of purchase

- EA_Lanna

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Hi @shadowknightszs,

 

You'd attach it to your EA Help ticket. Follow the steps shared in this guide if you get stuck:

• How to attach a file to your EA Help ticket

- EA_Lanna

____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds

Thanks, @shadowknightszs. I hope you can get this sorted out asap once you're in touch with them. All the best.


____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds