about 4 years ago - EA_Kent - Direct link

Hi @MrVideoFreak_YT

 

Would you mind if we try out some troubleshooting steps to see if we can help stop this from happening? A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still having the same issues after that check out the PC-specific steps as well. 

 

Let me know if you're still running into this same error message after that. Thanks!

 

 

/Kent

Kent.png
about 4 years ago - EA_Kent - Direct link

@MrVideoFreak_YT 

 

Ah, I see. This sounds like it might be related to an issue we've been tracking for some time. When you've got the chance would you mind adding your details to the following thread? 

 

https://answers.ea.com/t5/Bug-Reports/Server-side-disconnect-failed-reconnect-twice-Penalty-upon/td-...

 

Thanks!

 

 

/KEnt

Kent.png
about 3 years ago - EA_David - Direct link
@PrizmYT Hey, it looks like you were hit by a big but fortunately short-lived outage which affected Steam players during the time you're reporting. Fortunately it's been addressed now and you should be able to play as normal. David.png