16 days ago - EA_Shepard - Direct link

@zazxzs116  @aliminb94 

 

If you have not linked your account, you would need to reach out to support so that they can take a look at your account,

 

You can contact our live support on our Help Site. To request a chat or open a case through email:

 

  • Select the EA App
  • Select one of the account issues like I cannot log in
  • You may get a pop-up that says login and get faster help
  • Select Continue without logging in
  • This should give you the chat/email option

Please note: These are not situations where Community Managers can assist over the forums as we are not Live Support and cannot validate account ownership.

EA_ShepardAHQ


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