[2021] Can't change servers, unrealistic server stats, amazing tech support answer

@IndyOfComo To check do you have any anti-virus, firewall, or additional security running on your device? I agree all servers showing the same thing is odd, and it looks like the UOTrace's you attached are not fulling completing or connecting to our server address, my first guess would be something could be blocking the connection. - Illium

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Hey @IndyOfComo, 

 

Thank you for updating and trying, to confirm can you go through the steps below (if you have not already) and let me know if this continues, and if so attach a new UOTrace (Requires PC)?

 

• Basic and Advanced connection steps 
• Port Forward 
• Set up a Static IP 
• Flush DNS (first section in the link) 
• Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is different DNs you would rather use) 
• Clear Origin Cache  
• Repair - Origin  
• Clean Boot  

Also to check do you have any other programs, Overlays, Anti-cheats running on your device when trying to play?

- Illium

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.