[2020] Apex legends not loading xbox one

Hi there, @Only1ChasinDotz.

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

@xillMatiCx_qdk6 

Do you have another gamertag you can try? Just as a test.

@xillMatiCx_qdk6 

Thanks for trying. Next, I'd like you to clear the alternate MAC address with these steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know what happens.

@xillMatiCx_qdk6 

Great! Glad to hear you can play again. If you have any more issues, let us know. Have fun