[2023] banned no ban history

You will need to speak to our Terms of Service team @sharpcelery.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

Hey @sharpcelery not sure what you mean by they are outsourced, our TOS team are an internal team and if they declined your appeal then it means that they found evidence that the band was put in place correctly.

Darko 

Our live support isn't outsourced either @sharpcelery, we have teams all over the world.

You would have received an email from our TOS team containing all the details related to your ban.

Darko