[2021] Not given my heirloom after completing the collection event

Hey @Boruto217, 

I'm working on gathering more info on this. What is your Xbox Gamertag? 

 

 

/Kent

@DomPlayz101 Thanks. Can I check the approximate time of the last purchase/event pack opening, and which item was it, if you remember?

@exclusive300hd @NeonMeep_yt Hey, it looks like the heirloom should have showed up a couple of days ago for you, please check your inventories now. @DomPlayz101 I believe I pinged you on another thread too, but in any case, you should have it now too. 

@Boruto217 Of course, I can't check your friend's account, but please ask them to check for the errant heirloom.