over 3 years
ago -
EA_Kent
-
Direct link
Hi @SQD1_Pals1,
The Terms of Service team investigates ban appeals case-by-case, so if they are working through a high case volume an investigation can take some time. Unfortunately we don't have a way to see exactly how long that could take.
Please keep an eye on your email, and the TOS team will follow up with you as soon as they can.
/Kent