We would be unable to help or provide information about a ban on your account if one has happened.
You will need to reach out to our Terms of Service Team for further assistance. You can get further information and reach out to them at the link below.
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.