over 3 years ago - EA_Kent - Direct link

Hi @SDarkVoidS

 

That should only happen if you unlink your platform account from your EA Account. Did you unlink your account before you connected it with Twitch? 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@SDarkVoidS 

 

I think it would be best to reach out to the EA Help team so they can take a look. They should be able to see if the account was unlinked. 

 

For more info on how to reach them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hey @ShyShadowFang2

 

If you haven't already, please reach out to the EA Help team so they can take a look at your account. If you need more info on how to reach them check out the links in my previous post in this thread. 

 

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

@SDarkVoidS 

 

I'm sorry, but it sounds like you may have been sent here by mistake. We can't assist with missing content here on Answers HQ. I can only recommend following up with the EA Help team to see if they can see what might have happened with the account. 

 

 

/Kent

Kent.png





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