[2023] disabled my account

Hey @EliteAlpha53,

You can take a look at the following link for more information about refund eligibility.

How to get a refund for EA games

Do keep in mind that in most cases, older purchases will not be eligible for a refund. If the account is currently banned or suspended that would similarly make an account ineligible for a refund.

If you feel this action was taken on the account incorrectly, you'll need to appeal this with our Terms of Service team using the link below.

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

The ToS team will reach back out via email once their investigation is complete, thanks!