almost 3 years ago - EA_Illium - Direct link

Hi @JAB_U-Ray I have not heard of linking a third-party account wiping progression. To confirm have you recently changed the EA account the Xbox was connected to? If not I would recommend reaching out to our support to look into this further. 

 

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almost 3 years ago - EA_Illium - Direct link
@JAB_U-Ray To confirm are you seeing your previous progress now? Illium.png

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almost 3 years ago - EA_Illium - Direct link
@JAB_U-Ray Apologies thanks for the confirmation, I had thought that was what your last message had meant, In this case, the recommendation would still be the same to contact our support to have them look into this further. Illium.png

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