over 2 years ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team @Kuro_tsuki_J.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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over 2 years ago - EA_Darko - Direct link

Hey @Kuro_tsuki_J did our TOS support team respond to you?


Darko

 

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over 2 years ago - EA_Darko - Direct link

Hey @Kuro_tsuki_J if our TOS team has denied your appeal then there is nothing that we can do on AHQ to change this.


Darko 

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over 2 years ago - EA_Darko - Direct link

Hey @Kuro_tsuki_J the only team who can assist you with any ban related issues is our TOS team, the steps to speak with them is in my post above.


Darko 

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