over 2 years ago - EA_Darko - Direct link

You will need to speak to our Terms of Service team in relation to any ban @Florioon.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

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over 2 years ago - EA_Darko - Direct link

Hey @TremyX99 you will need to direct any questions related to a ban to our TOS team using the steps I posted above.


Darko

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about 1 year ago - EA_rephii - Direct link

Hey @GRIFFURE,

 

the post is already very old - therefore I close the thread at this point in accordance with the forum rules regarding necro-posting.


If your problem persists, or you have a current concern, please make a new post.


Please always pay attention to the date of the last post, and when the thread was created. Thank you!


/closed

~rephii