[2021] Missing packs from battle pass and leveling up

Hi @fijsijj, 

If you still aren't seeing those rewards please reach out to the EA Help team so they can take a look. Missing content isn't something we can help with here on Answers HQ, I'm afraid. 

You can find more info on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

/Kent