about 2 years ago - EA_Illium - Direct link
@Disputjam Do you have anything else running while you try to play? Illium.png

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about 2 years ago - EA_Illium - Direct link

HI @Disputjam Thanks for the additional information, can you go through the following and try out the steps if you have not as well?

 

  • Repair EAC
  • Clear Origin Cache  
  • Repair Apex Via Origin
  • Repair VC++ (found in the installation of apex "[storage drive]:\[Any path you created for the install directoy]/Apex\__Installer\vc/reddist"
    • There should be ones for 2015, 2021, 2010 run all installers for each and select repair. 
  • System File Checker tool Then check for Windows and GPU (Driver) updates  

Thanks!

Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.