almost 4 years ago - EA_Kent - Direct link

Hi @Murifantu


When you have a chance can you try repairing Apex Legends in Origin to see if that helps at all? If there's something missing or corrupted in the game data that may help. 

 

If you right-click on Apex Legends in your Origin Library you'll see a Repair option when the menu comes up. Let me know how it goes when you can. 

 

 

/Kent

almost 4 years ago - EA_Kent - Direct link

Thanks for giving it a shot. 

 

Clearing the Origin cache can also help with issues like this, but it sounds like that didn't do the trick in this case. I'm wondering if there might be an issue with the game syncing up with the servers. Can you try running through some connection troubleshooting for me to see if that has any effect at all? 

 

If it still happens after that check out the PC-specific steps as well. Let me know how that goes when you can. 

 

 

/Kent

almost 4 years ago - EA_David - Direct link

Hi guys, this looks to be a game-side issue for now, and we'll need to wait for a studio-side update on this.