[2021] Did not receive EA Play "Off the Ramp" Charm

Hi @BrentoXP, 

When you have the chance please reach out to the EA Help team so they can pull up your account and take a look. That's something they should be able to help out with. 

For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

/Kent

Hey @PickMeUpLifeline, 

I'm sorry to hear that, but it sounds like you were sent here incorrectly. Issues like this aren't something we can tackle on Answers HQ. Please try following up with the EA Help team when you can and see if they can take another look. 

In the meantime I'll see what I can do to help stop situations like this from happening again in the future. 

/Kent