[2021] Windows Security Scan may have gotten me banned?

Hey @ADKSkylark,

I'm afraid we're unable to review account actions like this on the forums. 

Do note that the ban history page shows specific types of account actions, but won't display all in-game bans. Sorry for any confusion that caused.

If you've reached back out to our Terms of Service team with a new appeal after that initial reply, they will take another look over the account. It sounds like that's the case if you're now seeing a ticket in progress, so you would need to wait on a new reply to hear back from the ToS team about this one. 

Hey @ADKSkylark,

Appeals are not available through any live chats or callbacks I'm afraid, no. Appeals are only handled by our ToS team and a chat or callback advisor would just send a case up to their queue for investigation. 

Due to the investigation portion and that these are handled in the order in which they were received it's not something they're able to do live, sorry.

You're definitely welcome to resubmit your appeal and a different member of ToS will take a look again, but they won't be able to provide any specifics regarding the detection methods.